Privacy Policy
Last updated: August 25, 2026
1. Introduction
Nexus Invoicing ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Business information (company name, address, tax identification)
- Financial data (invoices, quotes, payments, customer records)
- Payment information (M-Pesa details, bank account information)
- Communication data (support requests, feedback)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send payment confirmations
- Send administrative information and updates
- Respond to customer support requests
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or respond to lawful requests
- To protect our rights, property, or safety, or that of others
- With service providers who assist in operating our platform (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: wattinnovationfactory@gmail.com
Phone: +254798808796
Address: Emperor Plaza, Kenyatta Avenue